• Shipping & Delivery

    Find out about Shipping & Delivery options available in your location:

    A. In Store Pickup This option is only available in Lebanon. It allows you to make a purchase online & pick it up at our showroom located in Beirut, Lebanon.

    B. Delivery within Lebanon This option is only available in Lebanon. It allows you to make a purchase online & have it delivered to any location within Lebanon. Minimum delivery charge is $20 for the first 20km from our location, $1/km will be applicable beyond that. Fees to be paid in cash on Delivery.

    C. Worldwide Express Shipping We offer express shipping via DHL to the UAE, KSA, Qatar, Kuwait, GCC & many other worldwide destinations. All details about the shipping process, cost & tracking are available on checkout.

  • Return Policy

    Due to the custom-made nature of our products, returns & exchanges are not available. Once an item is purchased, we consider this sale to be final & non refundable.

  • Taxes & Duties

    Lebanese VAT of 10% will be applied to orders dispatched within Lebanon. For international shipping, the recipient is liable for any import duties, customs or local sales tax of the country they are shipping to.

  • Insurance

    We like to be on the safe side, this is why we insure all international shipments. This service costs a minimum of $25 or a maximum of 3% of the value of the shipment & is already included in the shipping cost.

  • Processing Time

    It takes 2 weeks to process all orders, with the exception of a few items. If you wish to extend the processing time, you can choose a future date from the calendar we provide at checkout. Email notifications are sent out once the order is ready for shipping, pick up or delivery.

  • Payment

    We accept Visa or MasterCard cards. At checkout, you will be directed to the BankMed site to process your payment. Once your transaction is complete, you will then return to our site to see your confirmed order.

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